WhatsApp from your number.
Not somebody else's.
Members open WhatsApp before they open email. Buluo sends booking confirmations, waitlist updates and reminders from your gym's own WhatsApp Business number, under your name, and brings the replies to your team.
- Sender
- Your own WhatsApp Business number and verified name
- Messages
- Bookings, waitlist, reminders, payments, news
- Consent
- Opt-in per member, separate for updates and news
How WhatsApp works
●Product film/WhatsApp
A message from an unknown foreign number looks like a scam, and members treat it like one. The sender is the whole point.
- Reminders from a shared number nobody recognisesMessages from your own number, under your gym's name
- Copying class details into WhatsApp by handConfirmations and reminders sent at the moment of booking
- Replies landing on one person's phoneA shared inbox your whole team can answer from
Everything in WhatsApp.
Your own business number
Connect through Meta's sign-up in the dashboard. The dashboard warns you if the number's country does not match your gym's.
Class notifications
Booking confirmations, waitlist promotions, cancellations and reminders go out alongside the push notification.
Payment nudges
A failed membership payment can reach the member on WhatsApp with the link to fix it.
A ready template catalogue
Message templates for the common moments are prepared for you to submit to Meta, with their approval status shown in the dashboard.
Team inbox
Every message in and out sits in one thread per member, with delivery ticks, photos and a push to staff when someone writes in.
News and campaigns
Send an announcement on WhatsApp to members who have opted in to news, from the same composer as your other campaigns.
Built around what Meta and your members expect.
WhatsApp is strict about who can message whom, and so is Buluo. Service updates and marketing are separate permissions that each member gives. Meta bills you directly for template messages, so there is no markup hidden in your plan.
- Sender
- Always your own number; there is no shared fallback
- Consent
- Separate opt-ins for class updates and for news
- Opt-out
- STOP and START are honoured automatically
- Message costs
- Billed by Meta to your own account
Payments
Processed by Stripe and paid out to your own bank account.
Your data
Export your members, schedule and payment history at any time.
Privacy
GDPR data export and erasure are built into the product.
Terms
Month to month. No setup fee and no contract to get out of.
Buluo Limited · Registered in Ireland · Cork
Questions about WhatsApp
Something we have not covered? Write to hello@buluo.ie and a person will reply.
Do messages come from my gym's own number?
Yes, always. You connect your own WhatsApp Business account and every message is sent from your number under your verified business name. Buluo does not have a shared sending number.
Do members have to agree to WhatsApp messages?
Yes. Members opt in to class updates in the app, and opt in separately if they want news and offers. They can reply STOP at any time and Buluo stops sending.
What does WhatsApp cost?
Meta charges per template message and bills your own WhatsApp Business account. Replies inside an open 24-hour conversation follow Meta's conversation rules.
Can I keep using the WhatsApp Business app on my phone with the same number?
Not at the moment. The number you connect to Buluo is used through Meta's Cloud API, so most gyms connect a dedicated business number.
One system, so the pieces talk.
See WhatsApp with your own business in it.
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